What is Arteriors’ return policy?

Arteriors will accept returns on defective or damaged merchandise however, a 25% restocking fee will be applied for returned merchandise deemed not defective. Initial shipping charges are not refundable. Your product refund will be processed at the time of receipt of the return.  We require that product be returned to us within 30 days of a return shipment call tag being issued.  In the event that there are errors in the prices, descriptions or images of certain merchandise, we reserve the right to restrict the return of those items. Contact Client Support for more information or access the return form in your account within the order summary.

How long does my refund take?

Arteriors makes every effort to credit your account within 7 business days from receipt of your return.  To receive a check for the amount of refund owed, you must contact our Accounting Department. Items returned without a Return Authorization are subject to 25% restocking fee. Please be sure to include your RA# with any return!

How do I return merchandise?

We are happy to assist you with item returns or exchanges. Contact Client Support for more information or access the return form in your account within the order summary. You may also download our return form to complete and return offline.